OUR STARTING POINT

 

  • Independent, international engineering, environmental and project management consultancy
  • Ambition to grow and become a leading professional consulting engineer
  • Emerging from a period of unprecedented recession and significant change in many sectors
  • Building the structures, plans and strategies to ensure we deliver:
    • for our clients
    • our partners
    • society
    • and the company…well into and beyond 2018
  • leading in sustainability and innovation
  • connected through excellence in our people and solutions
  • strengths in the Netherlands, South Africa and the UK
  • present across Europe, Asia, Africa and the Middle East
  • 130-year track record of enhancing society together

OUR LONG TERM VISION

We aim to be a strong, global, independent engineering consultancy – sustainable and leading in our markets.
Together, we create an inspiring environment that we can be proud of, and that others want to join.

enhancing-society-together_fullwidth

Revenue Growth 2014-2018 RHDHV


(Revenue M€)

  • Low Scenario = 3.0%

  • High Scenario = 9.2%

EBITA Margin Growth 2014-2018 RHDHV


(EBITA margin %)

  • Low Scenario

  • High Scenario

ACHIEVING LEADING MARKET POSITIONS

Focusing on leading positions will help us:

  • improve our profitability across geographies, markets and clients
  • excel in our operations by optimising bottom-line impact, project management, cost management and continuous improvement
  • build the best teams, career frameworks and regional structures to position us as a truly transnational company

 

 

step-to-leading

What does this mean for IEM?

  • Focus on key sectors and international growth
  • Develop market-focused services and solutions
  • Attention to market level trends influencing clients’ business
  • Expand profitable, reduce unprofitable areas of operation
  • Use low-cost resource base
  • Follow clients globally
  • Connect the best people, expertise, skills, knowledge, project and
    client management in every project, across all markets through our business
Energy & Infrastructure ConsentingEnergy Resource RecoveryOil & Gas, Chemicals Consulting Oil & Gas, Chemicals Project management / Asset managementIndustries and LogisicsMining and heavy industry

Our Business

Industry Energy & Mining (IEM) is a global, multi-million Euro business operating in the oil and gas, energy, mining, logisitics, environment, light and heavy industries. Our clients span a range of sectors in the private and public sphere in almost 20 countries around the world. By focusing on these clients, our people and society and in continuing to deliver outstanding value every day, we aim to become a truly global enterprise. This is engineering engineering consulting beyond the ordinary.

This is Excellence Connected.

1,153

IEM EMPLOYEES WORLDWIDE

In nearly 20 countries across four continents, our expertise and services touch all aspects of the economy, society and the markets we operate in.

OUR VISION OF EXCELLENCE CONNECTED IN IEM…

CRMManagement

MEANS THAT WE WILL:

  • Continue to focus on delivering our high quality and
    global leading services
  • Refine our marketing to build awareness, thought
    leadership and strong growth across key markets
  • Structure our accounts and management to grow
    client relationships and opportunities
  • Implement a rigorous CRM system to track and
    develop cross-market business
  • Secure the best people and deliver outstanding
    development opportunities

OUR KEY STATISTICS FOR 2018

188

Our projected global revenues
in € for 2018

1,450

The number of IEM staff working around the world by 2018

20+

The number of countries in
which we will be active

1,000,000

The number of lives we probably touch every day through the excellence we deliver

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Our Footprint for 2018

Footprint

 

188-2
Our projected global

revenues in € for 2018

 

1450-2
The number of IEM staff working
around the world by 2018

 

MARKET SECTOR DEVELOPMENTS

Continued rise in global fee competition
US/European economic crisis continues to impact global markets
Client need for EPCm and Project management growing
Increasing global frameworks

 

Mining-1• The ‘supercycle’ continues;
• Significant change in the origin
of investment sources

 

Oil&Gas-1 • Continued shift from oil to gas
• Growth in asset investments and
in license to operate services

 

Chemical• Fees continue to be squeezed
by tough market conditions

 

 

Chemical • Major multinational clients need to be serviced globally across volatile markets

 

 

Resource• Gradual slow-down in ‘home’ markets
• Potential for growth overseas

 

 

Food• Buoyant market presents good opportunities for ehnaced process
and PM

 

Energy• Global market for environmental goods
and services expected to grow to almost
$800 billion by 2014/15
• Significant growth in European low-carbon power generation and transmission expected
in the coming decade

 

our FLAGSHIP SERVICES in IEM

Flagship-1

 

…ensure that EXCELLENCE IS CONNECTED for all our Clients

OUR TOP 10 CLIENTS GENERATE
37% OF OUR REVENUES*

* based on 2013 figures

33%Progress 1 €2.0m
FOREWIND
91%Progress 2 €8.1m
Heineken
97%Progress 3 €8.3m
Sitech
81%Progress 1 €7.1m
Trans
27%Progress 1 €1.7m
Shell
27%Progress 1 €1.7m
Tata
29%Progress 2 €1.9m
Odfjell
33%Progress 3 €2.3m
Nederlandse
35%Progress 1 €2.4m
Total
23%Progress 1 €1.3m
Friesland

EXCELLENCE THROUGH PRIORITISED IMPROVEMENTS

WIN WORK

10%

…the percentage by which we will increase sales with our top 12 clients
.

  • Professionalise accountmanagement within IEM
  • Monitor accounts on quarterly basis
  • Roll out change management program across the business

DO WORK

70%

…the percentage of all closed projects to achieve a positive execution result against budget

  • Focus on clear project plans
  • Focus on project deliverables and budget
  • Focus on financial management

GET PAID

94%

…the target for days sales outstanding (WIP + Debtor Days)
.

  • Focus on monthly invoicing
  • Increase level of upfront payments
  • Monthly review WIP/Debtors

EXCELLENCE
THROUGH
PRIORITISED
BUSINESS
OBJECTIVES

INTERNALwhite_stripes_3People

Maintain turnover levels; increase profit

  • Improve operational profitability:
    increased focus on Get Work, Do Work, Get Paid
  • Increase offshoring of European projects
  • Improve project, financial management and delivery
  • Project Management Academy

 

Robust porfolio and key account management

  • Key accountmanagement for key and cross-business line clients
  • Increase service offering to clients
  • Action loss-making operations
  • Dedicated sector business development

 

Reduction in NOR costs; Improved Utilisation

  • Regular review of NOR costs/time
  • Succession Planning
  • ADP, MDP, Technical Training
  • Knowledge management

 

Build the Best Team

 

EXCELLENCE
THROUGH
PRIORITISED
BUSINESS
OBJECTIVES

EXTERNALwhite_stripes_3

Increase Sales Revenues

  • Grow international business
  • Sales targets for business development staff
  • Increase offshoring of European projects
  • Act on accountmanagement for key clients

 

Develop New Business and Innovation

  • Expand consultancy services in Oil & Gas, Chemic Indistry, Mining, Energy and Waste
  • Circular Economy Consultancy
  • Bio-based Economy
  • BIM for buildings

 

Leverage Knowledge Management in
Circular Economy to Build Thought Leadership

 

 

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